why yes, i am the 24 hour global helpdesk

August 30th, 2010 § 0 comments

um, not. well, try explaining that to my mom. i mean what was i thinking enjoying my saturday afternoon by reading on the couch.

though it may be embarrassing to admit the number of times i have not been expecting to be global IT support. note i live thousands of miles from home (and have for the last almost 10 years) as depicted here.

and then it’s awesome when they can’t follow instructions. i’d like to note my mom is *not* computer illiterate, i have seen her be quite self sufficient… until i started my career in IT. (big mistake)

insert <headdesk> moment here.

and then when it’s all over. it’s like that was the easiest and not frustrating thing ever… um to them.

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